Legal Document

BW99 Terms and Conditions — Complete Guide to Using the Platform

Please read these Terms & Conditions carefully before registering or using any of our services. Compliance is important for both you and us.

Last Updated: January 2026 Published in Bengali Legally Valid

Important: By using BW99, you confirm that you have read and agreed to these Terms & Conditions in full. If you disagree with any part, please refrain from using the platform.


Main Summary of Terms

Before reading the full details, keep these six key points in mind — they cover the most important aspects of BW99's Terms & Conditions.

Age verification is mandatory

Only users aged 18 or above may register on BW99. No account is kept active without age verification.

One Account Policy

Each individual may only hold one account. BW99 reserves the right to close all accounts if multiple accounts are created.

Bonuses are subject to terms and conditions

Wagering requirements apply to all bonus and promotional offers. Please read the relevant terms carefully before accepting any bonus.

Payment verification is mandatory

Identity and payment method verification are required before withdrawals. Withdrawals may be held if the KYC process has not been completed.

Zero Tolerance for Fraud

If any form of fraud, bot usage, or system manipulation is detected, the account will be suspended immediately and the balance may be forfeited.

Right to Amend Terms

BW99 reserves the right to update these Terms & Conditions at any time. Users will be notified of any changes via their registered email or through a platform announcement.


1 General Terms & Conditions

These Terms & Conditions BW99 Applies to the use of the platform (bw99.fun) and all its services. When you register, log in, or use any service on BW99, you are deemed to have read, understood, and agreed to these Terms & Conditions in full.

BW99 An internationally licensed online gaming platform designed specifically for users in Bangladesh. We are committed to providing a transparent, safe, and responsible gaming environment.

These Terms & Conditions have been made available in English for the convenience of our users in Bangladesh. However, the original English version shall prevail in the event of any legal dispute.

If you have any difficulty reading these Terms & Conditions, contact our 24/7 live support — we're always ready to help.

2 Account Registration & Verification

BW99To open an account, you must register with accurate and complete information. Providing false details or using a fake identity may result in account closure and forfeiture of any balance.

The following information must be provided accurately during registration:

  • Full name (as per national ID card)
  • Correct date of birth
  • Active mobile number
  • Valid email address
  • Current address

After registration KYC (Know Your Customer) You will need to complete the verification process by submitting a scanned copy of your National ID card or passport. Withdrawal access will be limited until verification is complete.

Each individual may only One Account You may maintain. Any attempt to create multiple accounts from the same device, IP address, or payment method will result in all associated accounts being closed.

Keep your account password secure and do not share it with anyone. You are solely responsible for any activity carried out through your account by others.

3 Age Requirements & Eligibility

BW99 We strictly enforce an 18+ policy. Registration and gameplay are completely prohibited for anyone under the age of 18. We believe keeping minors away from gaming is our social responsibility.

The following individuals are not permitted to use BW99:

  • Any individual under the age of 18
  • Residents of countries where online gaming is prohibited by law
  • Individuals previously banned by BW99
  • Individuals who are unable to make sound decisions due to mental health conditions
  • BW99 officers, employees, and their immediate family members

BW99 may request a government-issued ID at any time to verify your age. Services will remain limited until verification is complete.

We conduct regular age verification audits and immediately review any suspicious accounts. Child protection is our top priority.

4 Deposit & Payment Policy

BW99Deposits can be made via bKash, Nagad, Rocket, and bank transfer. Funds are typically credited within 5 minutes, though delays may occasionally occur due to network issues.

Important Terms & Conditions for Deposits:

  • The payment method used for deposits must be registered in your own name
  • Third-party deposits are not accepted
  • Minimum deposit amount is BDT 500 (five hundred taka)
  • The maximum single deposit limit is determined by the selected payment method
  • Deposits are generally non-refundable once processed

BW99 follows international AML (Anti-Money Laundering) policies to prevent money laundering and fraud. Suspicious transactions are flagged automatically and investigated when necessary.

For detailed information and instructions on deposits, please visit our Deposit Page View.

5 Withdrawal Policy

KYC verification must be completed before any withdrawal can be processed. Withdrawal requests are typically processed within 24 hours.

  • Minimum withdrawal amount is BDT 1,000 (one thousand taka)
  • Withdrawals can only be made to the same payment method used for the original deposit
  • Wagering requirements must be met before withdrawing bonus funds
  • Withdrawals may be temporarily suspended in cases of suspicious activity
  • Additional verification may be required for the first withdrawal

BW99 Any amount mistakenly credited due to a game error or technical fault may be reclaimed. Affected users will be notified in such cases.

6 Bonus & Promotion Terms

BW99All bonus offers — welcome bonuses, reload bonuses, cashback, and other promotions — come with specific terms and conditions. Accepting a bonus means you have agreed to those terms.

General bonus terms and conditions:

  • Wagering Requirements: A specified multiple of the bonus amount (typically 20x to 40x) must be wagered before any withdrawal can be made
  • Duration: Most bonuses must be used within 30 days of being credited
  • Game Restrictions: Some bonuses apply to specific games only
  • Maximum bet limit: A maximum single bet limit applies while a bonus is active
  • A bonus can only be used once: Each promotion applies once per account

BW99 reserves the right to cancel any bonus at any time, particularly if bonus abuse or system manipulation is suspected. Full terms for each promotion are available on the respective offer page.

Any attempt to abuse bonuses or collect bonuses through multiple accounts will result in the closure of all accounts and forfeiture of deposited funds.

7 Gaming Rules

BW99All games on the platform operate on an internationally certified RNG (Random Number Generator) system, regularly audited by independent third parties. Every game outcome is entirely random and not predetermined.

  • If a technical error affects a game outcome, that round will be deemed void
  • If a network disconnection occurs, the outcome of any ongoing game will be determined based on the server logs
  • In Live Casino games, the dealer's decision is final
  • Any changes to game rules will be announced via a platform notice
  • BW99 reserves the right to investigate any suspicious patterns detected during gaming sessions

Games that feature Progressive Jackpot The jackpot winning conditions and payout terms for eligible games are outlined in the respective game rules. Jackpot payments may also be made in installments.

8 Prohibited Activities

The following activities BW99is strictly prohibited. Violations may result in account suspension and legal action:

  • Using automated bots, scripts, or software to play games
  • Intentionally exploiting game glitches or bugs to gain an unfair advantage
  • Using the platform for money laundering purposes
  • Using fake identification or providing false information
  • Unauthorized access to another user's account
  • Cyberattacks or hacking attempts against the platform
  • Bonus hunting or arbitrage betting
  • Operating multiple accounts under the same identity

If any prohibited activity is detected, BW99 will take immediate action — including account closure, balance forfeiture, and reporting to law enforcement authorities if necessary.

9 Privacy & Data Protection

BW99 We treat the security of your personal data as our highest priority. We adhere to international data protection standards and safeguard all information using SSL encryption.

The reasons we collect your information:

  • Account Verification & Management
  • Payment Processing & Fraud Prevention
  • Fulfilling Legal Obligations
  • Customer Service Improvement
  • Delivering a personalized gaming experience

Your data is never sold to third parties. However, we may be required to share information when legally obligated or upon request from a regulatory authority. For more details, please refer to our Privacy Policy Read.

10 Account Closure & Suspension

BW99 Reserves the right to close or temporarily suspend accounts without prior notice in the following circumstances:

  • Violation of terms and conditions
  • Providing false information or committing identity fraud
  • Suspicious financial transactions
  • Engaging in prohibited activities
  • Legal or Regulatory Reasons

You may close your account at any time. Please withdraw any available balance before doing so. Any balance left unclaimed within 90 days of account closure may be forfeited.

To voluntarily close your account or request self-exclusion, please contact our support team. We are always here to support responsible gaming.

11 Responsible Gaming

BW99 We believe in Responsible Gaming. Gaming is meant for entertainment, not as a source of income. We want every user to enjoy gaming in a healthy and controlled manner.

Our responsible gaming tools:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits
  • Session Time Limit: Decide how long you'll play before you start
  • Reality Check: Automatic break reminders after a set period of play
  • Self-Exclusion: Take a self-exclusion break from the platform for a set period of time
  • Cooling-Off Period: Take a temporary break from gaming

If you feel gaming is having a negative impact on your life, please contact our support team immediately. For more information, visit our Responsible Gaming View page.

12 Dispute Resolution

For any disputes or complaints, please contact our customer support team first. We typically respond within 48 hours and work to resolve all issues promptly.

Steps for dispute resolution:

  1. Submit a complaint via Live Chat or email
  2. Our team will review your request within 48 hours
  3. Additional information or documentation may be requested if needed
  4. The final decision will be communicated by email
  5. If unresolved, the matter may be referred to a neutral mediation body for settlement

BW99's decision is final and binding. In the event of an international legal dispute, the laws of the licensing jurisdiction will apply.

13 Terms Amendment Policy

BW99 The right is reserved to partially or fully amend these terms and conditions at any time. Any changes will follow the process outlined below:

  • A notice will be sent to your registered email at least 7 days before any changes take effect
  • A notice will be displayed on the platform's homepage
  • If you do not agree to the updated terms, you will have the option to close your account
  • Continued use of the platform after any changes will be considered acceptance of the updated terms

In urgent situations — such as legal obligations or security threats — terms may be updated without prior notice.

14 Contact & Support

If you have any questions or comments about these Terms & Conditions, please get in touch. Our support team is available 7 days a week, 24 hours a day.

Live Chat
Log in to the platform and chat with us directly — it's the fastest way to get support.
Email Support
[email protected] — For detailed inquiries, please send us an email.

Every query matters to us. Ensuring your satisfaction is our primary goal — don't hesitate to reach out whenever you need assistance.


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