Privacy Protection

BW99 Privacy Policy — Your data is completely safe with us

BW99 is fully transparent about how your personal data is collected, used, and kept secure. We believe data protection is a fundamental right.

Updated: January 2026 SSL Encryption Published in Bengali GDPR Compliant

Our Commitment: BW99 never sells your personal information or shares it with third parties without your consent. Protecting your privacy is our highest responsibility.


How We We Protect Your Privacy

The six core pillars of BW99's Privacy Policy — the foundation of how we protect your data.

SSL Encryption

Every piece of data you transmit is protected by 256-bit SSL encryption. No third party can read your data.

No Sale of Personal Data

BW99 never sells your personal information. Your name, phone number, or email will never be passed on to any advertiser.

User controls

You can view, correct, or request deletion of your data at any time. You have full control over your personal information.

Secure database

All user data is stored on encrypted servers. Regular security audits and penetration testing are conducted.

GDPR Compliant

BW99 operates in accordance with GDPR, the international standard for data protection. Your rights are recognized globally.

Cookie Transparency

We are fully transparent about which cookies we use and why. You have the option to disable non-essential cookies.


1 Introduction & scope

BW99 (bw99.fun) is a trusted online gaming platform for Bangladeshi users. We believe protecting your personal data is a fundamental right — not just a legal obligation. This Privacy Policy clearly explains what information we collect, how we use it, and how we keep it secure.

This Policy BW99This applies to the website, mobile app, and all related services. By registering, logging in, or using any of our services, you are considered to have read and accepted this Privacy Policy.

This policy has been written in Bengali to make it easy for Bangladeshi users to understand. However, in the event of any legal dispute, the original English version shall prevail.

This Privacy Policy was last updated in January 2026. If changes are made in the future, you will be notified at your registered email address.

2 Information We Collect

BW99 Only the information necessary to provide our services is collected. We never request excessive or unnecessary data. The types of information collected are described below:

Data Type Example Reason for collection
Identity Information Full name, date of birth, NID number KYC Verification
Contact information Mobile number, email, address Account Management
Financial Information BKash/Nagad number, bank details Payment Processing
Technical Information IP address, device type, browser Security & Fraud Prevention
Gaming Information Bet history, wins/losses, sessions Responsible Gaming Monitoring
Cookie Information Browsing patterns, preferences Personalized experience

We collect information only directly from you or, with your consent, through third-party verification agencies. No data is ever collected by hidden means.

Your financial details — such as your bKash or Nagad PIN — are never stored on our servers. All payments are processed through fully secure gateways.

3 Purpose of Data Use

BW99 We use your data only for specific, legitimate purposes. We never use it for anything else without your consent. Our primary purposes are:

  • Account Management: To handle registration, login, identity verification, and account security
  • Payment Processing: To process deposits and withdrawals and maintain transaction records
  • Customer Support: To resolve your questions and issues quickly
  • Fraud Prevention: To detect suspicious activity and protect your account
  • Responsible Gaming: To monitor unusual gaming behavior and provide assistance when needed
  • Legal Compliance: To meet regulatory requirements
  • Platform Improvement: To run analytics and improve your experience
  • Promotions & Offers: To send you relevant offers based on your preferences (you can opt out at any time)

You can unsubscribe from promotional emails or SMS at any time, or simply let our support team know.

4 Data Sharing Policy

BW99 never sells your data. However, in certain circumstances, limited information may be shared with trusted parties:

  • Payment Processors: Information is shared only as needed to process transactions with bKash, Nagad, Rocket, or your bank
  • KYC Verifier: With licensed third-party agencies for identity verification
  • Security Partners: With specialist agencies for fraud and cyber attack prevention
  • Legal Obligation: In response to a court order or a lawful request from a government authority

Each third party with whom information is shared BW99All parties are required to sign binding agreements committing to privacy standards. They may only use data for specified purposes.

We never share your data with social media companies, advertisers, or data brokers. This is an absolute and unchanging policy.

5 Cookie Policy

BW99 The website uses cookies and similar technologies. Cookies are small text files stored in your browser. We use the following types of cookies:

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled, as the site will not function without them
  • Performance Cookies: Analytics cookies used to measure page load speed and detect errors
  • Functional Cookies: To remember your language preference, theme, and game settings
  • Analytics cookies: To understand which pages are used most — no personal identification involved

Most browsers offer cookie management controls. However, disabling essential cookies may cause certain platform features to stop working.

We never use third-party tracking cookies that follow your browsing activity for advertising purposes.

6 Data Retention Period

BW99 We only retain your data for as long as necessary. All data is kept while your account is active. Retention periods after account closure are as follows:

  • Identity & KYC Information: 5 years after account closure (as required by law)
  • Financial Transaction Records: 7 years (tax & regulatory requirements)
  • Gaming History: 3 years (responsible gaming monitoring)
  • Communication Logs: 2 years (customer service reference)
  • Technical Logs: 6 months (security analysis)

Once the designated retention period expires, data is automatically and securely deleted or irreversibly anonymized.

7 Security Measures

To protect your data BW99 Uses industry-leading security technology. Our security layers include:

  • 256-bit SSL/TLS encryption: Military-grade protection for all data transmissions
  • AES-256 Encryption: For sensitive information stored in databases
  • Two-Factor Authentication (2FA): To prevent unauthorized access to your account
  • Firewall & DDoS Protection: Protecting the platform from cyberattacks
  • Regular Security Audits: An independent expert team conducts security testing every quarter
  • Penetration Testing: Vulnerability assessments conducted by ethical hackers twice a year
  • 24/7 security monitoring: Suspicious activity detected and addressed in real time

That said, no internet system is 100% secure. In the event of a data breach, we will notify affected users within 72 hours and take immediate remedial action.

Your password is never stored in plain text — it is always encrypted using bcrypt hashing. Even our staff cannot see your password.

8 Your Rights

BW99As a user, you have the following rights over your personal data. These rights are recognized under GDPR and international data protection laws:

Right to Access

You can request a copy of the data we hold about you at any time. We will provide it in full within 30 days.

Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. We will update it as quickly as possible.

Right to Erasure

In certain circumstances, you may request that your data be deleted. However, some information may need to be retained to meet legal obligations.

Right to Object to Processing

You can object to your data being used for marketing or profiling purposes. We will stop that processing immediately.

Right to Data Portability

You may request your data in a structured, machine-readable format (CSV/JSON).

Right to Restrict Processing

In certain circumstances, you may request that data processing be temporarily restricted.

To exercise any of these rights, please contact our support team. We generally respond within 30 days. Complex requests may take up to 90 days.

9 Minor Protection

BW99 For users aged 18 and above only. We never knowingly collect information from or allow account access to minors.

Age is verified at registration and identity is confirmed through the KYC process. If we become aware that a minor has created an account:

  • The account will be closed immediately
  • All collected data will be deleted
  • Any remaining balance will be refunded
  • Relevant authorities will be notified if required

If you believe your child is using our platform, please contact us immediately. We will take prompt action.

10 Third-Party Links & Services

BW99The platform may integrate certain third-party services, such as payment gateways or game providers. These services operate under their own privacy policies.

In our game lobby Evolution Gaming, Pragmatic Play, MicrogamingThe game lobby features content from world-class game providers. These companies may use minimal technical data necessary to operate their games.

  • We only share the minimum data necessary with third parties to deliver our services
  • All partners are bound by our data protection agreements
  • They are not permitted to use your data for their own marketing purposes
  • Bw99 is not liable for third-party privacy breaches, but we exercise the utmost care in selecting our partners

11 Privacy Policy Changes

This privacy policy may be updated from time to time due to business changes, new regulations, or technological improvements. When changes are made, we follow the process outlined below:

  • For significant changes, notice will be sent to your registered email at least 30 days in advance
  • A notice will be displayed on the platform homepage
  • The "Last Updated" date at the top of the policy will be revised
  • A summary of major changes will be provided

Continued use of the platform after any changes will be considered acceptance of the updated policy. If you do not agree, you will have the option to close your account.

Check this page regularly to stay up to date with our latest Privacy Policy. Last updated: January 2026.

12 Contact & complaints

For any privacy-related questions, concerns, or rights requests, please reach out to our dedicated Privacy Team. We take every request seriously.

Email Support
On Privacy Matters:
Live chat
Log in to the platform and chat with us directly. Available 7 days a week, 24 hours a day.

We typically respond to privacy requests within 7 business days. Complex matters may take up to 30 days. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.


Get Started Safely

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Your privacy is fully protected at BW99. Sign up today and enjoy a world-class gaming experience — get a 150% welcome bonus on your first deposit.

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