BW99 believes gaming should be a source of fun, not a source of problems. Every user's mental health and financial well-being is our top priority. Learn how we work together to ensure a safe gaming experience.
BW99 gives you a range of effective tools to keep your gaming in check — available whenever you need them.
Set your own daily, weekly, or monthly deposit cap. Once set, it cannot be increased before the designated period ends — but it can be lowered at any time.
Decide in advance how many hours you'll play each day. Once the limit is reached, the platform will automatically end your session.
If you need a short break, place yourself on a temporary pause for anywhere between 24 hours and 6 weeks. Your account will be locked during this period.
If you need an extended break, you can self-exclude for anywhere between 6 months and 5 years, or permanently. Reversing this decision requires a cooling period.
Set the maximum loss you're comfortable with for a given period. Once that limit is reached, no further bets can be placed — the most effective way to protect your finances.
You'll receive reminders about your gaming time and spending at set intervals. This helps you stay aware and take breaks when needed.
If you're struggling with gaming addiction, contact our support team. We'll assist you with full confidentiality.
Responsible Gaming It means using gaming as a controlled form of entertainment — not as a substitute for life's essentials or a source of income. BW99At -, we're proud to say our platform does more than offer gaming — it actively protects every player's mental well-being and financial safety.
When online gaming crosses the line from entertainment into addiction, it can seriously impact personal, family, and financial life. Awareness of this issue in Bangladesh is still limited. That's why BW99 Above all, this ensures that every user on our platform has access to accurate information and the tools they need to protect themselves.
The foundation of responsible gaming is simple — you decide how much time and money you spend, not the game or any temptation. Never borrow to cover losses, and never chase losses with bigger bets. Keep gaming fun, not stressful.
Please note: BW99 is strictly for users aged 18 and above. Winning is never guaranteed — this platform is for entertainment purposes only.
Gaming addiction rarely appears all at once — it builds gradually. Watch out for the following signs in yourself or someone close to you:
If you recognise 2 or 3 of the above signs in yourself, seek help now. It's not a sign of weakness — it takes courage.
Ask yourself the following questions honestly. If you answer "yes" to most of them, then BW99Use -'s protection tools or reach out for help:
Have you ever spent more than your set budget on gaming?
Has gaming ever prevented you from spending time with family or caused issues in your relationships?
Have you kept coming back to the game trying to recover money you've lost?
Have you ever lied about gaming or played in secret?
Do you feel irritable or restless when you're unable to play?
Have you ever borrowed money or used your savings to fund gaming?
Have you ever felt that it's becoming difficult to keep your gaming under control?
If you answered "Yes" to 3 or more questions, please speak with our support team or activate the protection tools below. Your identity will be kept completely confidential.
BW99In your - account settings, you can activate the following protection tools yourself — all completely free and accessible at any time:
| Tool Name | Description | Time Limit | Status |
|---|---|---|---|
| Deposit Limit | Maximum daily/weekly/monthly deposit amount | Takes effect immediately | Active |
| Loss Limit | Maximum Loss Limit per Time Period | Takes effect immediately | Active |
| Session Time Limit | Maximum continuous play time per session | Takes effect immediately | Active |
| Reality Check | Timed Reminders for Session Duration and Spending | Takes effect immediately | Active |
| Cooling-Off Period | Break period from 24 hours to 6 weeks | Takes effect immediately | Active |
| Self-Exclusion | Account closure from 6 months to permanent | 7-Day Cooling Period | Active |
| Bet Limit | Maximum amount allowed per single bet | Effective from the next day | Coming Soon |
Reducing a limit takes effect immediately. To increase a limit, you must wait through a designated cooling period (typically 7 days) — this is in place for your own protection.
If you feel that gaming is becoming hard to control, follow the steps below. BW99The - support team is with you every step of the way:
The first and most important step is admitting to yourself that there is a problem. This is not a sign of weakness — it's the beginning of change.
Log in to BW99, go to Account Settings, and navigate to the "Responsible Gaming" section. All protection tools are available there.
Set a deposit limit, session time limit, or cooling-off period. If needed, consider the self-exclusion option.
Reach out to us via live chat or email. We'll listen without judgment and help you find the best way forward.
If gaming addiction becomes serious, consult a mental health professional or counsellor. BW99 can provide information on relevant support organisations if needed.
Let a trusted family member or friend know. Their support can make the road to recovery much easier.
Once Self-Exclusion is active, bw99 will not send you any promotional offers or bonus emails. We respect your decision.
BW99 Strictly prohibits users under 18 from accessing the platform. Age verification is mandatory at registration, and identity is confirmed through the KYC process.
If you have children or teenagers at home, take the following steps to prevent them from accessing online gaming platforms:
If you become aware that a minor is using bw99, let us know immediately. We will close the account and delete any collected data.
Creating an account using a minor's identity, or operating an account on behalf of a minor, will result in permanent account closure and potential forfeiture of any balance.
BW99Want to keep gaming fun at - for the long haul? Follow these simple guidelines:
Play for entertainment only — don't treat it as a source of income
Set a budget in advance and stick to it
Don't chase your losses by placing desperate bets
Never borrow money or dip into your savings for gaming
Take regular breaks — at least 10 minutes every hour
Avoid gaming when you're stressed or feeling low
Never play while under the influence of alcohol or medication
Make time for other hobbies and social activities outside of gaming
Don't let a win tempt you into placing larger bets
If you notice a problem, contact bw99 Support right away
Gaming at BW99 is about more than winning — it's about safe, enjoyable entertainment. Sign up today and play responsibly using our suite of responsible gaming tools.